BefundPost and Your Privacy

We are pleased that you are visiting our website! Data protection is a matter of trust, and your trust is important to us. The protection of personal data is therefore a particularly important concern for us. For this reason, we would like to inform you here about which of your personal data we collect when you visit our websites, for what purposes this data is used, and to whom we may disclose it.

We declare compliance with the statutory provisions on data protection and data security. In particular, data will be used exclusively for the purposes specified below, and measures will be taken to ensure data security by making sure that data is used properly and is not made accessible to unauthorized persons. Clients, service providers, and their employees are obliged to maintain confidentiality regarding the data disclosed by us, unless there is a legally permissible reason for transmitting or disclosing the entrusted or made accessible data.

This privacy policy applies to the online offering of the controller, which is available under the domain https://befundpost.at/ and its various subdomains (hereinafter referred to as “our websites”).

We reserve the right to adapt this privacy policy with effect for the future, particularly in the event of further development of the website, the use of new technologies, or changes in legal bases or the relevant case law.

You can print or save this privacy policy by using the usual functionality of your browser. We recommend that you keep a printout of the privacy policy with your records.

Gender-Disclaimer
For the sake of readability, the masculine form is used for personal designations and personal nouns on this website. Corresponding terms apply to all genders equally in the sense of equal treatment. The shortened linguistic form is solely for better readability and implies no value judgment.

1. Name and Address of the Controller

The controller within the meaning of Art. 4 No. 7 EU General Data Protection Regulation (GDPR) is:

Zweieck Qt-Experts GmbH & Co KG
Tuchlauben 7a
1010 Wien
Tel.: +43 1 2530025 / 263
E-Mail: office@zweieck.at
Internet: https://www.zweieck.at

2. Name and Address of the Data Protection Officer

The data protection officer of the controller is:

DI Kurt Berthold clever data gmbh
Danhausergasse 9/Top 3
A-1040 Wien
Tel: +43 664 61415-23
E-Mail: kurt.berthold@cleverdata.at
Internet: https://www.cleverdata.at

3. General Information on Data Processing

3.1 Scope of Processing of Personal Data
Personal data includes all information relating to an identified or identifiable natural person. We generally collect and use personal data of our users only to the extent necessary to provide a functional website and to present and deliver our content and services. The collection and use of personal data of our users takes place only with the consent of the user. An exception applies in cases where prior consent cannot be obtained and processing of the data is permitted by legal provisions.

3.2 Legal Basis for the Collection and Processing of Your Personal Data

  • Where we obtain the consent of the data subject for processing personal data, Art. 6 (1) lit. a GDPR serves as the legal basis.
  • When processing personal data necessary for the performance of a contract to which the data subject is a party, Art. 6 (1) lit. b GDPR serves as the legal basis. This also applies to processing necessary for pre-contractual measures.
  • Where processing is necessary for compliance with a legal obligation to which the controller is subject, Art. 6 (1) lit. c GDPR serves as the legal basis.
  • In cases where processing is necessary to protect the vital interests of the data subject or another natural person, Art. 6 (1) lit. d GDPR serves as the legal basis.
  • If processing is necessary for the purposes of the legitimate interests pursued by the controller or a third party, and such interests are not overridden by the interests or fundamental rights and freedoms of the data subject, Art. 6 (1) lit. f GDPR serves as the legal basis.

3.3 Deletion of Data and Storage Period
Personal data of the data subject is deleted or blocked as soon as the purpose of storage ceases to apply. Further storage may take place if this is required by European or national legislation in EU regulations, laws, or other provisions to which the controller is subject. Data will also be deleted or blocked if a storage period prescribed by the mentioned regulations expires, unless further storage is required for the conclusion or fulfillment of a contract.

4. Provision of the Website and Creation of Log Files

When accessing and using our website, we collect the personal data that your browser automatically transmits to our server. This information is temporarily stored in so-called log files.

When you use our website, we collect the following data, which is technically necessary for us to display our website to you and to ensure stability and security:

  • Information about the browser type and version used
  • The user’s operating system
  • The user’s IP address
  • Date and time of access
  • Websites from which the user’s system reaches our website
  • Websites that are accessed by the user’s system via our website

The data is also stored in the log files of our system. The user’s IP addresses or other data that would allow the data to be associated with a user are not affected. Storage of this data together with other personal data of the user does not take place.

4.1 Legal Basis for the Processing of Personal Data
The legal basis for the aforementioned data processing is Art. 6 (1) lit. f GDPR. Processing of the above-mentioned data is necessary for the provision of a website and thus serves the legitimate interests of our company.

4.2 Storage Period
Temporary storage of the IP address by the system is necessary in order to deliver the website to the user’s computer. For this purpose, the user’s IP address must remain stored for the duration of the session.

5. Use of Cookies

Our website uses cookies. Cookies are small text files that are stored locally in the cache of the browser used. When a user accesses our website, a cookie may be stored on the user’s operating system. This cookie contains a characteristic string that enables unique identification of the browser when the website is accessed again.

Cookies do not become part of the PC system, cannot run programs, and cannot contain viruses.

We use cookies to make our website more user-friendly. Some elements of our website require that the accessing browser can be identified even after a page change.

The use of cookies can be technically necessary or may serve other purposes. Different types of cookies with different functions are used on our websites.

5.1 Session Cookies and Persistent Cookies

  • Session Cookies are deleted as soon as the user closes the browser after the current session.
  • Persistent Cookies are stored on the user’s device to provide login data, settings, or user preferences for the next visit to the website. They allow more convenient and faster use of the website. The storage period of these cookies is limited to a specific duration, after which they are automatically deleted. Note that the storage period can vary depending on the cookie. You can also delete these cookies from your system at any time using the usual functionality of your browser.

 

5.2 Technically Necessary Cookies
We only use technically necessary cookies on our website. These ensure the functionality of the website by enabling basic functions such as page navigation and access to the website. Without these cookies, our website cannot function properly.

The legal basis for the use of technically necessary cookies is Art. 6 (1) lit. f GDPR.

5.3 Storage Period
Once the data transmitted to us via cookies is no longer required to achieve the purposes described above, this information will be deleted—particularly when cookies are deactivated. Further storage may take place in individual cases if required by law.

5.4 Legal Basis for the Processing of Personal Data
The legal basis for processing so-called technically necessary cookies is our legitimate interest in processing personal data in accordance with Art. 6 (1) lit. f GDPR.

For technically unnecessary cookies (so-called third-party cookies), we require your consent. If you have granted us your consent to the use of cookies on the basis of a notice displayed on the website (“cookie banner”), the lawfulness of use is additionally based on Art. 6 (1) lit. a GDPR. You can revoke this consent at any time by deactivating cookies in your browser settings, effective for the future.

5.5 Information on Configuring Browser Settings
You can manage cookie settings via the configuration options of your browser. Most browsers are preset to accept cookies automatically. By changing your browser settings, you can disable or restrict the transfer of cookies entirely. Already stored cookies can be deleted at any time, either manually or automatically.

Please note, however, that you may not be able to fully use all functions of our website if cookies are disabled in your browser settings.

Via your browser settings, you can also view the storage period of cookies already saved in your browser or set your browser to notify you before cookies are stored. Since browsers differ in their functionality, we kindly ask you to use the help menu of your browser for configuration options.

6. Contact Form

6.1. Scope of Processing Personal Data
Our websites contain contact forms that can be used for electronic contact. If a user uses this option, the data entered in the input fields will be transmitted to us and stored. The following data may be collected through the contact forms:

  • Salutation
  • First name
  • Last name
  • Email address
  • Subject
  • Details of the request

Providing this information is voluntary and initiated by you. If the data you provide includes information for contacting you, we use these channels to respond to your request. During the submission process, your consent for data processing is obtained, and reference is made to this privacy policy.

6.2. Purpose of Data Processing
The purpose of data processing is to provide the possibility of contacting us via the contact form.

6.3. Storage Period
The data will be deleted once the purpose of processing has been achieved, unless other statutory retention periods apply. A conversation is considered concluded when it can be determined from the circumstances that the matter in question has been finally resolved. In this context, no data is shared with third parties without your consent.

6.4. Legal Basis for Processing Personal Data
The legal basis for processing the data, if the user has given consent, is Art. 6(1)(a) GDPR. The legal basis for processing data transmitted via email is Art. 6(1)(f) GDPR. If email contact aims at the conclusion of a contract, Art. 6(1)(b) GDPR is the applicable legal basis for processing.

7. Email Contact

7.1. Scope of Processing Personal Data
You can also contact us via the provided email address. In this case, the personal data of the user transmitted via email will be stored. The data will be used exclusively for processing your request or for the purpose of contacting you.

7.2. Purpose of Data Processing
The purpose of data processing is to provide the possibility of contacting us via the contact form or email.

7.3. Storage Period
The data will be deleted once the purpose of processing has been achieved, unless other statutory retention periods apply. A conversation is considered concluded when it can be determined from the circumstances that the matter in question has been finally resolved. In this context, no data is shared with third parties without your consent.

7.4. Legal Basis for Processing Personal Data
The legal basis for processing data transmitted via email is Art. 6(1)(f) GDPR. If email contact aims at the conclusion of a contract, Art. 6(1)(b) GDPR is the applicable legal basis for processing.

8. Newsletter

8.1. Scope of Processing Personal Data and Description of the Double-Opt-In Procedure
On our website, you can subscribe to a free newsletter. When subscribing, your email address entered in the input field will be transmitted to us. Subscription to our email newsletter takes place via a double-opt-in procedure.

We will then send a confirmation email to the email address you provided, asking you to confirm your subscription again. You can complete the newsletter subscription by clicking on the confirmation link. The double-opt-in procedure ensures that it is indeed your email address and that you wish to receive our newsletter.

Furthermore, the following data are processed at the time of subscription:

  • IP address
  • Date/time of the newsletter subscription
  • Date/time of confirmation of the confirmation link

If confirmation is not made within 24 hours, the transmitted information will be blocked and automatically deleted no later than one month after submission.

8.2. Purpose of Data Processing
The collection of the user’s email address during newsletter registration serves to deliver the newsletter. The collection of other personal data during the registration process is intended to prevent misuse of the service or the email address used.

8.3. Storage Period
Data will be deleted once it is no longer necessary for the purpose for which it was collected. The user’s email address will be stored as long as the newsletter subscription is active. If the confirmation link is not clicked within 24 hours, the transmitted information will be blocked and automatically deleted no later than one month afterwards.

8.4. Legal Basis for Processing Personal Data and Withdrawal
The legal basis for processing the data after the user’s subscription to the newsletter is, if consent is given, Art. 6(1)(a) GDPR. You can withdraw your consent to the processing of your email address for receiving the newsletter at any time by clicking the unsubscribe link contained in the newsletter. The lawfulness of the processing carried out based on the consent up to the point of withdrawal is not affected.

9. Registration on Our Website

On our website, users have the option to register free of charge by providing personal data. The data are entered into an input form, transmitted to us, and stored. The data are not passed on to third parties.

As part of our SMS and WhatsApp services, we use an interface from Link Mobility (https://www.websms.com/). For communication with you via the Signal Messenger, we use the services of Signal (https://signal.org/de/).

In this context, your data will therefore be transmitted to LINK Mobility Austria GmbH and the Signal Foundation.

The privacy policy of Link Mobility can be found at https://www.websms.com/datenschutz. The privacy policy of Signal can be found at https://signal.org/legal/#privacy-policy.

9.1. Scope of Processing Personal Data
The following data are collected as part of the registration process:

  • Salutation
  • Title
  • Last name
  • First name
  • Date of birth
  • Email
  • Your social security number
  • Your e-card
  • Your photo ID
  • Your phone number (only if you wish to use our SMS and WhatsApp services or information delivery via Signal)

At the time of registration, the following data are also stored:

  • The user’s IP address
  • Date and time of registration

9.2. Purpose of Data Processing
User registration is required to provide certain content and services on our website. These contents and services are linked to the registration. Therefore, user identification is necessary to provide these contents and services.

9.3. Storage Period
The data will be deleted as soon as they are no longer required for achieving the purpose for which they were collected. This applies to the data collected during the registration process when the registration on our website is cancelled or modified.

9.4. Legal Basis for Processing Personal Data
During the registration process, the user’s consent to the processing of these data is obtained. The legal basis for processing the data, if the user has given consent, is Art. 6(1)(a) GDPR.

9.5. Withdrawal of Consent
As a user, you can cancel your registration at any time. The data stored about you can be modified at any time. You have the right to withdraw your consent at any time. The lawfulness of the data processing carried out up to the point of withdrawal is not affected by the withdrawal.

10. Use of Web Analytics Tools

In order to make our website as pleasant and comfortable as possible for you as a user, we occasionally use services from external providers. Below, you have the opportunity to learn about the use and purpose of these services and functions so that you can exercise your rights, if applicable, also with the service providers.

10.1. Web Analytics Tool WordPress (WP)-Statistics
10.1.1. Scope of Processing Personal Data
This website uses WP-Statistics, a software for the statistical evaluation of visitor numbers. Collected IP addresses are anonymized before use.

10.1.2. Purpose of Data Processing
By using WP-Statistics, we are able to create an analysis of the surfing behavior of our users. The evaluations generated by WP-Statistics are used to compile reports on website activity so that we can continuously improve our website and adapt it to the needs of our users.

10.1.3. Storage Period
No personal data are processed by WP-Statistics, as collected IP addresses are anonymized before use.

11. Rights of the Data Subject

If personal data concerning you are processed, you are considered a data subject within the meaning of the GDPR and have the following rights vis-à-vis the controller:

  • Right of access (Art. 15 GDPR)
  • Right to rectification (Art. 16 GDPR)
  • Right to erasure (Art. 17 GDPR)
  • Right to restriction of processing (Art. 18 GDPR)
  • Right to data portability (Art. 20 GDPR)
  • Right to object (Art. 21 GDPR)

If you receive our newsletters, you have the right to withdraw your consent to receive them at any time, without affecting the lawfulness of the processing carried out based on your consent prior to the withdrawal.

11.1. Right to lodge a complaint with a supervisory authority

Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, your place of work, or the place of the alleged infringement, if you consider that the processing of personal data concerning you violates the GDPR.

The supervisory authority with which the complaint has been lodged shall inform the complainant about the status and the results of the complaint, including the possibility of a judicial remedy pursuant to Art. 78 GDPR.

If you believe that the processing of your data violates data protection law or that your data protection rights have otherwise been infringed, you can lodge a complaint with the competent supervisory authority.

In Austria, this is the Data Protection Authority, Barichgasse 40-42, 1030 Vienna, Phone: +43 1 52 152-0, E-Mail: dsb@dsb.gv.at, Website: https://www.dsb.gv.at/.

12. Use of Tidio

This website uses Tidio, a communication platform that enables companies to interact with their customers via live chat, chatbots, and other channels. Tidio is provided by:

  • Tidio LLC, 149 New Montgomery Street, San Francisco, CA 94105, USA
  • Tidio Poland Sp. z o.o., Wojska Polskiego 81, 70-481 Szczecin, Poland

12.1. Scope of personal data processing
When using Tidio, the following personal data may be processed:

  • Name, e-mail address, phone number (depending on the configuration of the pre-chat form)
  • Message content and chat history
  • IP address (only if a chat is initiated)
  • Device information, browser type, operating system, connection data
  • Usage data such as log files and status information

12.2. Purpose of data processing
Communication with website visitors. Providing live chat functionality for direct interaction with users, e.g., to answer questions, provide customer support, or assist with technical issues.

12.3. Retention period
Chat histories and communication data are typically stored for support and follow-up purposes and are automatically deleted after a certain period, unless a legal obligation to retain them exists.

12.4. Legal basis for processing personal data
User consent for the processing of this data is obtained. The legal basis for processing the data, when consent has been given, is Art. 6(1)(a) GDPR.

12.5. Withdrawal of consent
You have the right to withdraw your consent at any time. The lawfulness of the data processing carried out up to the point of withdrawal is not affected by the withdrawal.

12.6. Further information
The full privacy policy of Tidio can be found at: https://www.tidio.com/privacy-policy/

12.7. Participation in the Data Privacy Framework
Tidio LLC is officially registered under the Data Privacy Framework (DPF). Further information can be found on the official DPF registration page of Tidio LLC at: https://www.dataprivacyframework.gov/participant/6312

13. Hyperlinks to External Websites

On our websites, we use so-called hyperlinks to the websites of other providers. When you activate these hyperlinks, you are directly redirected from one of our websites to the website(s) of other providers. You can recognize this, among other things, by the change of the URL. We cannot assume any responsibility for the confidential handling of your data on third-party websites, as we have no influence on whether these companies comply with data protection regulations. Please inform yourself directly on these websites about how your personal data is handled by these companies.

14. Data Security

We are committed to protecting your privacy and treating your personal data confidentially. To prevent manipulation, loss, or misuse of the data stored with us, we take extensive technical and organizational security measures, which are regularly reviewed and adapted to technological progress.

However, please note that due to the structure of the Internet, it is possible that the rules of data protection and the above-mentioned security measures may not be observed by other persons or institutions outside our area of responsibility. In particular, data transmitted without encryption – e.g., via e-mail – may be read by third parties. We have no technical influence over this. It is the user’s responsibility to protect the data they provide through encryption or other means against misuse.

15. Changes to the Privacy Policy

Due to the further development of our apps and services, websites, newsletters, and the content and services we offer, it may become necessary to change this privacy policy. Zweieck Qt-Experts GmbH & Co KG reserves the right to amend the privacy policy at any time with effect for the future. The current version can be accessed at https://befundpost.at/datenschutzerklaerung/. We recommend that you read the current privacy policy from time to time.

Last updated on August 19, 2025